Please note that enamel is essentially glass powder that has been melted and fused to metal (most often fine silver or copper) and, as such, needs to be handled with care.  Like any small glass object, enamel pieces will chip or break if treated roughly, stored badly, or dropped/bumped up against a hard surface.  Please take care of your piece by handling it with lve and care.  For information on how to clean enamel pieces, you can visit http://www.doityourself.com/stry/how-to-clean-enamel-jewelry. 

Special orders are non-returnable.

 

Regular orders can be returned within 7 days of receipt in their original packaging and in the case of jewelry, in unworn condition. Please notify the store by phone or email before the return.The client is responsible for returning the item(s) pre-paid and insured to the store. 

Credit issued will not include original shipping and insurance charges. We reserve the right to not accept a return and may require a re-stocking or repair fee if the item has been at all damaged or worn. While our policies are firm for obvious reasons, we will do everything we can to work with you and make sure your experience with us is positive.

Enamel is basically a layer of fused glass that has been applied to a metal surface.  Since it is glass, it can be fragile and can either splinter or otherwise break if it is dropped or mistreated.  Please make sure to wear this item with care.

Sterling silver, Argentium, and even Fine Silver can all tarnish (albeit at different rates).  In order to preserve the polish on your piece and to delay the tarnishing process, there are a number f techniques you can use.  These techniques include carefully brushing a fine paste of baking soda and water over your peice then carefully rinsing and drying the piece on a regular basis, keeping it stored with a tarnish control tab that is included with your purchase, using commercial silver jewelry polish, etc.  Whichever technique you use, please be sure to check its potential impact on any cabochons, faceted stones, or other inclusions as some cleaners can damage these.